Reference

How baaji99 Handles Your Personal Information

This Privacy Policy sets out exactly what data baaji99 collects when you create an account, make a deposit via bKash, Nagad or Rocket, and use our lobby — and how we protect it.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and device data clarityYour right to request changesBangladesh-accessible support channel
baaji99 How baaji99 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page of the platform, including the deposit flow where your bKash or Nagad transaction details pass through our system. Account passwords are hashed and never stored in plain text. Data retention follows a set schedule — active account data is kept for as long as your account remains open, and we delete or anonymise records within a defined period after an account is closed, subject to any legal obligation that requires us to keep records longer. You can request a copy of the data we hold about you at any time by contacting our support team.

SSL Encryption

Every session on baaji99 runs over SSL. This covers your login, your deposit flow via bKash or Nagad, and any personal details you update in account settings.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your mobile browser or app settings at any time.

Data Retention

Active account data is held while your account is open. After closure, we retain only what local legal requirements specify, then delete or anonymise the rest on a defined schedule.

Access Requests

Request a copy of your personal data, ask us to correct inaccurate details, or query how your Rocket or bKash transaction history is stored — all through our support channels.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about how your data is held, want to request a correction, or need to know what information we have linked to your account, our support team is the right place to start. Reach out through any of the channels below and mention that your query is a privacy request so it reaches the right person on our team.

Live Chat Open the chat widget from the account menu. State your privacy request at the start so the agent can route it to our data team without delay.
Email Support Send a written privacy request to our support email. Include the mobile number linked to your bKash, Nagad or Rocket deposit so we can locate your account record.
Account Help Page Log in, go to Account Settings, and use the Help section to submit a formal data query. Responses are tracked and timestamped from the moment your request is submitted.

Common Questions About Your Privacy on baaji99

The questions below cover what we hear most from account holders about data rights, wallet privacy and how to make a formal request. If your question is not listed, contact us directly through live chat or email.

We collect your name, contact details and the mobile wallet number you use — bKash, Nagad or Rocket. We also log device identifiers and session data each time you access the platform.

No. Your bKash, Nagad or Rocket account number is used only to process your deposit or withdrawal. We do not share payment identifiers with advertisers or unrelated third parties.

Contact our support team via live chat or email and state it is a data access request. Include the mobile number linked to your account so we can locate your record quickly.

We keep only what local legal obligations require once your account is closed, then delete or anonymise remaining records on a set schedule. We do not hold data indefinitely after closure.

We use session and preference cookies. You can clear or block cookies through your mobile browser settings or within any app you use to access the lobby — no account action is needed.

The policy applies to all account holders, but your rights and our obligations also depend on your local law and eligible region. Check local regulations to understand how they interact with this policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.